Privacy Policy

Commitment to Privacy

This Privacy Policy describes how PlayFina collects, uses, and discloses your personal information when you visit or use our services in Canada. We are committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner.

Data Categories We Collect

Identity and Contact Information

This includes information such as your name, date of birth, gender, and contact details like your email address and phone number provided during registration.

Usage and Technical Data

We collect information about how you use our website, including your IP address, browser type, time zone setting, and device information. This helps us optimize our platform for Canadian users.

Transaction Data

Information regarding payments to and from you and other details of products and services you have purchased or engaged with on our platform.

How We Use Your Data

We use the collected data to provide and maintain our service, notify you about changes, provide customer support, and monitor the usage of the service to detect, prevent, and address technical or security issues. We process data based on our contract with you, our legitimate interests, or your explicit consent.

Data Retention and Sharing

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis, under strict confidentiality agreements.

International Transfers

Your information may be transferred to and maintained on computers located outside of Canada. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, utilizing appropriate safeguards for international transfers.

Your Rights

As a user in Canada, you have the right to access the personal information we hold about you, to request that your personal information be corrected or deleted, and to object to the processing of your data. To exercise these rights, please contact our support team.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

Contact for Privacy Requests

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]