Responsible Gambling Policy

Core Principles

At PlayFina, we want our players to have fun while playing in a safe and controlled environment. Gambling should always be viewed as a form of entertainment, not a way to make money. We are committed to promoting responsible gambling and providing support to our Canadian users who may need it.

Age Restriction

Access to our platform is strictly limited to individuals who are 18 years of age or older. We perform verification checks to ensure that no minors access our services.

Player Wellbeing and Control Tools

Deposit and Loss Limits

Users can set daily, weekly, or monthly limits on the amount they deposit or lose on the platform. This helps ensure you never spend more than you can afford.

Session Time Limits

You can set limits on the amount of time you spend logged into your account to help manage your daily schedule.

Time-Out and Self-Exclusion

If you feel you need a break, you can use our time-out feature for a short period. For longer breaks, we offer self-exclusion options which prevent you from accessing your account for a set period or permanently.

Warning Signs and Advice

It is important to recognize the signs of problem gambling, such as spending more money than intended, chasing losses, or gambling interfering with personal relationships. We advise all players to set budgets, avoid gambling while under the influence, and take frequent breaks.

Seeking Help

If you believe gambling is becoming a problem, we encourage you to seek professional support. Numerous independent organizations provide confidential advice and counseling for individuals experiencing gambling-related issues.

Protection of Minors

We recommend that users who share computers with minors install filtering software to limit access to gambling websites. Always keep your login credentials secure and never leave your device unattended when logged into the platform.

Monitoring and Updates

We regularly review our responsible gambling procedures to ensure they remain effective and aligned with industry best practices in Canada.